The hotel day lasts from 14.00 to 12.00. Please report extending your stay at the reception until 10.00 — ext. 100, 400

Please contact the reception — ext. 100, 400

The luggage compartment is located on the ground floor and is available free of charge - 24h/day

Additional towels, cosmetic utensils, sewing utensils, adapters, ironing boards, irons, additional pillows or blankets and other useful items are available upon request. Information and current price list at reception - ext. 100, 400

High speed wireless internet is available free of charge throughout the hotel. The current password is available on the key card case. In case of technical problems with the connection or login, please contact the reception. Help is available free of charge, 24h/day - ext. 100, 400

We accept credit cards: VISA, MASTER CARD, AMERICAN EXPRESS, MAESTRO, DINERS

We have conference rooms enabling the organization of conferences and events. To organize a business meeting, please contact the marke department [ngu from 8:00 to 16:00 (Monday to Friday) — ext. 151 or marketing@cristal.com.pl

In all rooms, the supply voltage is 230 V. The power supply in the outlets is constantly active.

We value suges [e] our guests extremely, so we would be grateful for expressing your opinion on your stay on social media, Google, Tripadvisor.

Smoking in the hotel is prohibited, excluding places for this purpose — “Smoking room” in the hotel restaurant. Penalty for smoking 500 PLN/day.

For safety reasons, please read the fire instructions and the plan of the escape route posted on the door of the room. If you find a fire, please notify the fire brigade (from room 9-998) or reception ext. 100, 400.

Our reception staff is at your disposal 24 hours a day — 100, 400.

The restaurant was temporarily moved to the Banquet Hall.

Opening hours:

Monday — Saturday 12:00 — 21:00

Sunday 12:00 — 20:00

Room service is available during restaurant opening hours. Additional paid service — ext. 159.

The safe is located in selected hotel rooms and at the reception and is available free of charge - 24h/day.

Open from 08.00-22.00. Use is free of charge. Saunas are heated on request - ext. 100, 400.

If urgent medical assistance is required, please contact the reception — ext. 100, 400. Ambulance 9-999 or 9-112.

It is served in the hotel restaurant from: Mn-Fri 6.30 to 10.30, sb-nd 6.30-11.00. It is possible to order breakfast in the room - ext. 159. Room service is extra paid. For people checking out before 6.30, we offer the possibility of ordering a breakfast package. Please place your order at the reception by 21.00 on the day before the departure - ext. - 100, 400.

Calls to external numbers are obtained by dialing “9". To call another room — please dial the room number.

Price list of telephone calls per minute, in PLN: National local — 2.00, National straddling — 2.50, International (Europe — 3.50, Asia and Africa — 10.00, Other countries — 3.50)

At the reception there is the possibility of printing, photocopying or scanning documents - services available 24 hours. Information and current price list at the reception desk — ext. 100, 400.

The water on the desk is free. Tap water is suitable for drinking.

We deliver free of charge upon guest's request to the room. Please contact the reception — ext. 100, 400.